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Wayne has spent much of his career in and around retailers. He has a heart for the customer and proven methods that drive sales, profits and complete customer satisfaction. A successful retailer himself, he also regularly consults with retailers.

Here a a sample of Wayne’s insights into retail:

 
Apr
26

Turning Off the Core Customer

Yesterday, my wife visited a multi-product line specialty store for some greeting cards. May is one of those months for us – lots of birthdays and, of course, Mother’s day. […]

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Posted on: April 26, 2006 in Publishing
Dec
01

What’s Right with Retail

First, I want to thank all the people who emailed me about the article last week. It was good hearing from all of you and I appreciated your comments. As […]

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Posted on: December 1, 2005 in Publishing
Nov
22

What’s Wrong with Retail?

I am asked this question a lot. Because of my background in retail, people (retailers, suppliers, and even shoppers) seem to want to know my opinion. Realize this, I enjoy […]

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Posted on: November 22, 2005 in Publishing
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Trust is the winsome wedding of faith and hope.

Brennan Manning

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