Last Friday was my last day at Thomas Nelson. I can still remember Sam Moore, during a conversation in his office, saying, "Hire him!" That was six years ago and [...]
Read More...Flying this week reminded my how frequently companies delegate customer service activities back to the customer. It's like delegating backwards. Just in the airline industry alone, customers now handle their [...]
Read More...Our Bible marketing team has partnered with Women of Faith to put together a fun promotion for this fall that could represent a million dollar ticket giveaway if all the [...]
Read More...A few weeks ago I had the privilege of visiting Logos Bible Software. We are fortunate to have them as partners with us as they are the backbone of the [...]
Read More...Yesterday, I had lunch with a friend of mine who is a consultant for a local technology firm. We’ve known each other for years and I always appreciate his insights [...]
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