Blog

 
  • Search

Sep
12

Transforming Your Culture and Your Results

Strategy+Business magazine recently featured an article about Barclays Bank and their transformation as company. In 2003, Barclays management resolved to accelerate performance and in Spring of 2006 they announced the […]

Read More...
Posted on: September 12, 2007 in Customer's Heart
Sep
04

How to Kill a New Idea

Recently branding guru and media critic Adam Hanft wrote: It’s easy to look at the iPhone and then reverse-engineer the arguments that would have killed it off at damn near […]

Read More...
Posted on: September 4, 2007 in Customer's Heart
Aug
21

Making Products that Fill a Need

A city crew recently repaved a street near us. Driving along it the other day I realized that they re-striped the street and created a left-hand turn lane that actually […]

Read More...
Posted on: August 21, 2007 in Customer's Heart
Aug
17

Small Decisions Lead to Great Results

While on vacation we dined at Chimayo at the Beach for lunch on Sunday. Our hotel concierge made the reservation with our firm request that we did not want brunch […]

Read More...
Posted on: August 17, 2007 in Customer's Heart
Aug
15

Learning on my Summer Vacation

I just got back from a tremendous vacation in Huntington Beach, CA (AKA, Surf City USA). While on vacation we enjoyed being in our home state, walking nearly 6 miles […]

Read More...
Posted on: August 15, 2007 in Books
 

Trust is the winsome wedding of faith and hope.

Brennan Manning

©2014 Wayne Hastings. All Rights Reserved. Site by Birdsong Creative.