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What’s Right with Retail
First, I want to thank all the people who emailed me about the article last week. It was good hearing from all of you and I appreciated your comments. As […]
Read More...What’s Wrong with Retail?
I am asked this question a lot. Because of my background in retail, people (retailers, suppliers, and even shoppers) seem to want to know my opinion. Realize this, I enjoy […]
Read More...Covering all the Bases
A couple of weeks ago a few members of my team and I had the priviledge of visiting Group Publishing in Loveland, CO. When we entered the office, with the […]
Read More...We Fake it, till We Make It
The surprised look on Martha Stewart’s face told the whole story. A contestant told her, in the famous board room, that in her current position (local news caster) most of […]
Read More...Don’t Forget the Employees
Oftentimes companies speak clearly about their goals for serving customers, but forget that it’s the employees who daily carry their flag. A major airline, several years ago, launched an expensive […]
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Hi Wayne, I just wrote a revie ...
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