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Capturing Their Heart

Capturing a customer’s heart is so much more than just giving good service. I can shop in several places and receive great service, but their sterile approach to it all […]

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Posted on: August 17, 2005 in Customer's Heart

In the Beginning

All of us are wonderful starters. The new weight-loss program, exercise program, and the new class on sculpture all spark our adrenalin and we’re off the races. We dig right […]

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Posted on: August 12, 2005 in General

Trust is the winsome wedding of faith and hope.

Brennan Manning

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Something About Me

Developer and maximizer of people and ideas. Pastor of Resource Development @gracechapellf, Family guy, golfer, writer, speaker, baseball nut and film noir buff.

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