Retail Merchandising BEA Presentation


In June I was honored to present a seminar to booksellers from around the world. Thanks to my Keynote presentation, with a voice over from me, can be easily viewed.

My purpose was to try and help retailers understand the significance of customer experience and how they can create it through seven basic principles of merchandising. Oftentimes retailers spend so much time on price they can forget the real power of good product presentation and merchandising to a customer's need.


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Trust is the winsome wedding of faith and hope.

Brennan Manning

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