Archive for February, 2010

 
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Feb
03

The Unusual Impression

In my last post I wrote about the importance for any business of the first and last impressions a customer receives. I mentioned that we are wired to remember first, […]

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Posted on: February 3, 2010 in Customer's Heart, Leadership, Publishing
 

Trust is the winsome wedding of faith and hope.

Brennan Manning

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