Archive for April, 2012

 
  • Search

Apr
19

Keeping Pace

In his book It Takes a Prophet to Make a Profit consultant Britt Beemer states, “Today’s consumer is empowered to make better-informed buying decisions. Never before have there been so […]

Read More...
Posted on: April 19, 2012 in Featured, Publishing
Feb
01

First, and Last, Impressions Count

If I were to list a group of numbers, have you look at them, then ask people to try and remember them, chances are that most people would remember the […]

Read More...
Posted on: February 1, 2010 in Customer's Heart, Publishing
Dec
01

Understanding and Managing Retail’s Open Loop

Retailers often use mailed catalogs or email blasts to generate traffic and increase sales. There’s nothing wrong with this strategy as long as the retailer is properly using their respective […]

Read More...
Posted on: December 1, 2009 in Customer's Heart, Publishing
Sep
15

Sprintz Furniture – Lessons from Poor Customer Service

Over the last several days my wife and I have been underserved by a local furniture store. For context, we bought new furniture for our living/gathering room in June. Our […]

Read More...
Posted on: September 15, 2009 in Publishing
 

Trust is the winsome wedding of faith and hope.

Brennan Manning

©2014 Wayne Hastings. All Rights Reserved. Site by Birdsong Creative.